Effective policies are an essential aspect of any organization as they dictate day-to-day processes whether that be legal and regulatory or internal processes determining success. The necessity for effective policies has only increased as the business world becomes more dynamic and complex. Organizations must ensure that their policy management is robust and dynamic to meet the needs of modern-day business.
Company policies, though variegated in content, work towards protecting and improving an organization on a handful of essential fronts. Experience indicates they are business-critical and legal lawsuits show they are unavoidable. However, as a course or principle of action, a policy isn’t to be reduced to a tool intended to placate strict regulatory bodies and maintain an untarnished public image. As much as it guides decision-making, a policy shapes the future and carries the power to effect change. Therefore, growing organizations do well to invest in better mechanisms for drafting, implementing, and updating policies.
Policies and procedures are the underpinning elements by which an organization establishes its rules of conduct. Both serve to drive compliance, but do so through starkly different methods. One puts to paper the guidelines and rules that every organization expects its employees, and every other person connected to the company, to follow. The other, procedure, presents a step-by-step process for any company specific tasks and activities, thus establishing standards.