Your time is important. Get up and running in as little as 5 days.
Forget timezone barriers. Our team supports you anywhere, anytime.
Don’t take our word for it. Experience it yourself!
After you sign up for VComply, a member of the Customer Success team reaches out to you via email to schedule the kick-off call. The agenda of this call will be to learn a little more about your organization, the environment and briefly walk you through the rest of the implementation process.
Post the kick-off call, out team will get cracking on getting you set up and running. this will Include:
Determining the key users of your account
Designating them with roles & permissions
Defining your organization structure on the platform
Configuring other elements within your account
Our implementation expert will help you transition to the platform seamlessly. Once you’re happy with the basic set up, we will move forward with migrating your:
Compliance data & control items
Standards & procedures
Policies and contracts
Information assets & risk areas
We conduct training on three levels to ensure each member of the organization is onboarding smoothly:
L1 - This is a custom training provided to the Key Administrator of the account. It will cover basic and advanced functionalities of the platform circled around the usage of the Key Admin.
L2 - This session focuses on the use case of a typical Administrator on VComply. This would include training on creating controls, assigning tasks, building policies & contracts etc.
L3 - This is the final training session provided to all the users in your account. It will cover the platform from the Assignees’ standpoint and revolve around how they can complete tasks and other reporting functionalities.
Your account manager will schedule regular check-ins with you and your team to ensure that you get the most out of VComply. Additionally, if you need any assistance, you can always reach out to your account manager via email, or schedule a quick call.